HOW IT WORKS
Tell our Talent Advocate exactly what you're looking for in an ideal customer service representative.
Your Talent Advocate will introduce you to thoroughly vetted candidates.
Hire a high-potential customer service representative and get back to building your business.
A BETTER WAY TO HIRE GREAT CUSTOMER SERVICE REPS
Strive’s evaluation is 3x as
predictive of success as the
traditional approach, ensuring your new customer service hires can really excel.
Customer service churn is costly. Strive screens for candidates likely to stick with it.
Don’t waste time endlessly
sourcing candidates and
interviewing unqualified candidates.
WHAT STRIVE DOES BEHIND THE SCENES
TO SUPERCHARGE YOUR CUSTOMER SERVICE HIRING
Strive runs company-
specific and general
marketing campaigns to
build a large pool of
Strive has each candidate
complete a 45m
Strive introduces only the
top ~5% of candidates to
our hiring partners.
Does the candidate
have a track record
A candidate's ability
to think critically is
predictive of success
in this role and their
ability to develop
into new roles.
Does the candidate
have the skills to
thrive in the role?
We evaluate each candidate on the traits predictive of success in customer service jobs: assertiveness, empathy, cognitive adaptiveness, drive and interest in customer service.
ANALYSIS OF A
COGNITIVE ABILITY TEST
CUSTOMER SERVICE SIMULATION
WORK SAMPLE TEST
INTERVIEW WITH A
THE STRIVE SCREEN
WHAT WE LOOK FOR AND HOW WE MEASURE IT
MOVING FROM CREDENTIAL TO COMPETENCY-BASED HIRING
RÉSUMÉS ARE UNSTRUCTURED AND NON-STANDARDIZED.
A CANDIDATE’S RÉSUMÉ INTO A COMPETENCY-BASED SCORECARD.
THE SCIENCE BEHIND STRIVE
BRINGING THEORY TO PRACTICE
WHAT HAS 100 YEARS OF RESEARCH SHOWN TO BE
THE MOST EFFECTIVE WAY TO EVALUATE CANDIDATES?
JOB EXPERIENCE ONLY
CORRELATION WITH SUCCESS
SOURCE: VALIDITY IN PERSONNEL SELECTION
BUT DOES IT WORK?
A FORTUNE 500 COMPANY RECENTLY HIRED 30+ ENTRY-LEVEL SALESPEOPLE THROUGH STRIVE'S HIRING PLATFORM.
Candidates hired through Strive
had 12% higher
performance than those
from other recruiting
Strivers were 70% less likely
to be fired or quit in their first year.
Strive candidates were >2x
as likely to get an offer as
candidates from other
sources (44% vs. 19%).
Strive delivered our highest performing, lowest attrition salespeople.
These are people we may have otherwise missed.
– HIRING MANAGER FOR FORTUNE 500 COMPANY
FIND BETTER PEOPLE FASTER
Submit your information and we will be in touch soon to set up a kick-off call.