No technology is perfect, and Strive believes that working with skilled security researchers across the globe is crucial in identifying weaknesses in any technology. If you believe you've found a security issue in our product or service, we encourage you to notify us. We welcome working with you to resolve the issue promptly.
Let us know as soon as possible upon discovery of a potential security issue, and we'll make every effort to quickly resolve the issue.
Provide us a reasonable amount of time to resolve the issue before any disclosure to the public or a third-party.
Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder.
While researching, we'd like to ask you to refrain from:
Denial of service
Social engineering (including phishing) of Strive staff or contractors
Any physical attempts against Strive property or data centers
Any activities conducted in a manner consistent with this policy will be considered authorized conduct and we will not initiate legal action against you. If legal action is initiated by a third party against you in connection with activities conducted under this policy, we will take steps to make it known that your actions were conducted in compliance with this policy.
Thank you for helping keep Strive and our users safe!
Submitting a disclosure
Email with details.
Vulnerability Disclosure Process
The contents of the Report will be made available to the Security Team immediately, and will initially remain non-public to allow the Security Team sufficient time to publish a remediation. After the Report has been closed, Public disclosure may be requested by either the Finder or the Security Team.
Default: If neither party raises an objection, the contents of the Report will be made public within 30 days.
Mutual agreement: We encourage the Finder and Security Team members to remain in open communication regarding disclosure timelines. If both parties are in agreement, the contents of the Report can be made public on a mutually agreed timeline.
Protective disclosure: If the Security Team has evidence of active exploitation or imminent public harm, they may immediately provide remediation details to the public so that users can take protective action.
Extension: Due to complexity and other factors, some vulnerabilities will require longer than the default 30 days to remediate. In these cases, the Report may remain non-public to ensure the Security Team has an adequate amount of time to address a security issue. We encourage Security Teams to remain in open communication with the Finder when these cases occur.